Frequently Asked Questions
Everything you need to know about your Byrna shopping experience, from shipping to style advice.
What is the standard shipping time for my order?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take up to 10-14 business days depending on the destination.
What is your return and exchange policy?
Byrna offers a 30-day return policy for all unworn items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size or color.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite similar garment to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Byrna, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually to ensure fair labor practices.
How can I track my package after it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your delivery's progress in real-time.